Mediation is popular with a wide range of HR professionals as it reduces stress, resolves conflict and restores working relationships, all in substantially less time than it takes to conduct a formal grievance. The teaching of mediation skills is best accomplished through a combination of readings, lecture, demonstration, role plays and critique which will all be carried out LIVE Online. Live role plays, with feedback from experienced instructors, are appropriately the primary methodology for developing those skills. This course is perfect for those who want to learn the art of mediation from beginner level to pro. It will equip students with a mediator’s skill set and the ability to guide others in dispute resolution. Throughout the course, students will learn how to deal with emotions, how to overcome intense negotiations, and students will gain the ability to lead parties to a desired outcome.
Upon completing this course, students will be able to:
No books required. Some popular readings will be suggested, and some will be provided and addressed to the audience on-line.
Senior managers, human resource managers, lawyers, entrepreneurs, project managers, and leaders who are involved in workplace communications and operations on a daily basis will benefit from this course.
Live Online Students
Ashton College uses web conferencing tools to help instructors and students connect and collaborate live online. Students should have access to a computer, laptop or smartphone to access the class sessions. To be able to participate in webinars, students need a webcam and headset, or a microphone and headphones, along with a high-speed internet connection.
January 21, 2021 – April 15, 2021
Registration fee for this course is $799.
This course does not require approval by the Private Training Institutions Branch of the Ministry of Advanced Education, Skills & Training. As such, it was not reviewed.